If you already have dozens of mug designs and wish to use those instead; you may do so, as long as your file does not measure more than 22 cm x 8.5 cm at 300 ppi. Your design must also be saved in the Adobe RGB 1998 color space if colour accuracy is important. If starting from scratch, please use our template.
Your design may be rejected, if the content is not of sufficient quality. Please do not use low quality images with pixelated, blurred or jpg artefacts. Do not try to upscale your image if the original file is not large enough.
If scanning your own artwork, please make sure that the background is clean and free from unwanted dust and marks. If converting from CMYK to RGB mode, colour shifts will occur. Check that your blacks and whites are pure.
We do not print designs which infringe on registered trademarks or copyrights. If we feel that your design contains, unauthorized Disney, TV, Film, Game and Sporting characters, and you are unable to produce a licence, your design will be rejected.